§ 07 / Journal

Field notesfrom production.

Notes, post-mortems, and patterns from the work — kept honest about what shipped and what didn't.

JOURNAL· 2026· ALL POSTS· 14 articles· Updated weekly
Một lưới danh mục sản phẩm dạng kính mờ được kết nối với các nút workflow AI và kính lúp tìm kiếm.
FEATURED2026-05-01AI Strategy · 5 min

AI commerce: 3 bài học từ Salesforce B2C April 2026

Salesforce vừa cập nhật B2C Commerce với agentic developer toolkit, catalog readiness và tìm kiếm theo ý định. Đây là checklist thực tế cho SME Việt làm ecommerce.

By KacherSoft Editorial Team
2025-10-23Sharing · 10 min

Voice AI and Multimodal AI for Customer Service

Did you know that 78% of Vietnamese internet users have already interacted with AI platforms in the last three months? Yet most businesses are still stuck using basic chatbots that frustrate customers with their rigid...

By Tai Huynh
2025-10-13Sharing · 5 min

AI Agents vs Traditional Automation: Why Vietnamese Enterprises Are Making the Switch in 2025

Did you know that 61% of Vietnamese businesses using AI reported an average revenue increase of 16%? But here's what most don't realize: the game-changing shift isn't just about adopting AI—it's about evolving from ri...

By Tai Huynh
2025-09-26Guide · 7 min

The Hidden ROI: Why Vietnamese SMEs Are Seeing 16% Revenue Growth from AI (And How to Calculate Yours)

Did you know that 61% of Vietnamese businesses using AI reported an average revenue increase of 16%? Picture this: instead of worrying about AI implementation costs, you're celebrating a measurable boost to your botto...

By Tai Huynh
2025-03-15Guide · 2 min

5 Ways AI Can Boost Productivity for SMEs

Did you know that 80% of small and medium-sized enterprises (SMEs) struggle with productivity due to limited resources? Picture this: instead of drowning in repetitive tasks or scrambling to keep up, you're focusing o...

By Tai Huynh